Refund policy

You can cancel your order within 14 days after receiving it, without giving a reason. This follows our General Terms and Conditions (article 4).

How to return

  1. Let us know within 14 days after receiving your order that you want to cancel. Email info@ribbonsportgrip.com with your order number, or use the model withdrawal form from our terms and conditions.
  2. Send the product back within 14 days after letting us know, to: Ribbon Sportgrip, Kastanjelaan 400, 5616 LZ Eindhoven, the Netherlands.
  3. Once we have received the product, we refund your payment to your original payment method.

Conditions

  • Return the product unused, with all parts and, where reasonably possible, in its original packaging.
  • The costs of returning the product are for your own account.
  • You are only liable fd by handling the product