Get in touch

We'd Love to Hear from You

Have a question about our grips, a custom team order, or anything else? Drop us a message and we'll get back to you within 1 business day.

  • Email Us

    Send us a message and we'll reply within 1 business day.

    info@ribbonsportgrip.com 

  • Business Hours

    Monday – Friday
    9:00 – 17:00

    Closed on weekends and public holidays.

  • Custom & Team Orders

    Looking for personalised grips for your team or club? We handle bulk and custom orders — just get in touch.

    Explore custom grips 

  • Visit a Store

    Prefer to speak with someone in person? Find a retailer near you and get hands-on advice about our grips.

    View our store locator 

Send Us a Message

FAQ

Frequently Asked Questions

How quickly will I receive a reply?

We aim to respond to all messages within 1 business day (Monday – Friday, 9:00–17:00). Messages sent over the weekend will be answered the next business day.

Can I order custom grips for my team or club?

Absolutely. We offer custom and bulk orders for clubs, teams, and organisations. Get in touch using the form above and we'll walk you through the options.

I received a wrong or damaged product — what do I do?

We're sorry to hear that. Please contact us using the form above and include your order number along with a photo of the issue. We'll sort it out as quickly as possible.

Where can I find information about shipping and returns?

All details about delivery times, shipping costs, and our return policy can be found on our Shipping Policy and Refund Policy pages.